Môi giới chuyên nghiệp
Đăng xuất
|
THE MINISTRY OF
TRANSPORT OF VIETNAM |
SOCIALIST
REPUBLIC OF VIETNAM |
|
No. 36/2024/TT-BGTVT |
Hanoi, November 15, 2024 |
CIRCULAR
ON ARRANGEMENT, MANAGEMENT OF TRANSPORT SERVICES PROVIDED USING AUTOMOBILES AND OPERATION OF COACH STATIONS, PARKING LOTS, REST AREAS, STOPPING PLACES ON ROADS; PROCEDURES FOR INITIATING OPERATION OF COACH STATIONS AND REST AREAS
Pursuant to the Law on Road dated June 27, 2024;
Pursuant to the Law on Road Traffic Order and Safety dated June 27, 2024;
Pursuant to the Law on Promulgation of Legislative Document dated June 22, 2015; Law on amendment to the Law on Promulgation of Legislative Document dated June 18, 2020;
Pursuant to Decree No. 56/2022/ND-CP dated August 24, 2022 of the Government on functions, tasks, powers, and organizational structures of Ministry of Transport;
At request of Director of Transportation Department and Director of Department for Roads of Vietnam;
The Minister of Transport promulgates Circular on arrangement, management of transport services provided using automobiles and operation of coach stations, parking lots, rest areas, stopping places on roads; procedures for initiating operation of coach stations and rest areas.
Chapter I
GENERAL PROVISIONS
Article 1. Scope
This Circular prescribes arrangement, management of passenger transport services and goods transport services using automobiles and operation of coach stations, parking lots, rest areas, stopping places on roads; procedures for initiating operation of coach stations and rest areas.
Article 2. Regulated entities
This Circular applies to agencies, organizations, and individuals related to passenger transport services, goods transport services provided using automobiles, coach stations, parking lots, rest areas, and stopping places.
Article 3. Definitions
In this Circular, the terms below are construed as follows:
1. Passenger pick-up and drop-off point (including bus stop) means a stopping place on road for automobiles operating on predetermined route and buses to stop and pick up, drop off passengers along the way.
2. Assigning vehicle operator to provide transport service via software facilitating automobile transport connection (hereinafter referred to as “transport connection software”) means when an organization or individual, via the use of transport connection software, transmits information pertaining to transportation request to vehicle operator to perform transportation duty.
3. Decision on transportation service rate means the rate of transport service fee decided by a transport service provider and informed to customers or discussed with customers to come to an agreement prior to transport services.
Chapter II
PASSENGER TRANSPORT SERVICES USING AUTOMOBILES
Section 1. GENERAL REQUIREMENTS
Article 4. Regulations for passenger transport service providers
1. Business conditions applicable to passenger transport service providers must be complied with and maintained during operation of passenger transport services.
2. Manage and use automobiles for passenger transport services
a) Develop and implement plans for vehicle technical maintenance and repair in a manner compliant with regulations of the law pertaining to technical maintenance and repair of motorized road vehicles;
b) Develop and update data on vehicle background and vehicle operation in vehicle background sheet with minimum information required in accordance with forms defined under Appendix I attached hereto.
3. Manage drivers in passenger transport services
a) Develop and update professional background of drivers and driver operation in driver background sheet with minimum information required in accordance with forms defined under Appendix II attached hereto;
b) Ensure that drivers comply with regulations on driving time under Article 64 of the Law on Road Traffic Order and Safety.
4. Directly coordinate affiliating vehicles and drivers to provide passenger transport services:
a) Via transport connection software;
b) Via transport order;
c) Via transport agreement.
5. Decide transport rate for transport services
6. Develop and adopt service quality standards
Fixed-route passenger transport service providers, public bus service providers, and taxi transport service providers are to develop and declare transport service quality standards.
7. Store relevant documents during management and coordination of transport services to enable inspection, examination of transport service and facilitate financial, accounting affairs.
8. Provide professional training for drivers engaged in transport services or on-board attendants (if any) as per the law.
Section 2. FIXED-ROUTE PASSENGER TRANSPORT SERVICES USING AUTOMOBILES
Article 5. Criteria for establishing route
1. Roads in the whole route are open for use.
2. Coach stations of origin and coach stations of destination are granted permission for operation by competent authorities.
3. Fixed route of passenger transport service is assigned route number
a) Route number of inter-provincial passenger transport is determined by code of provinces, cities of origin, destination; code of coach stations of origin, destination. Route number shall be arranged in the following order: province, city with a lower code precedes province, city with a higher code; coach station of province, city with a lower code precedes coach station of province, city with a higher code;
b) Route number of intra-provincial passenger transport is determined by code of provinces, cities; code of coach station of origin, destination. Route number shall be arranged in the following order: code of provinces, cities; coach station with a lower code; coach station with a higher code. Where a route has different variations, a letter from the Vietnamese alphabet shall be added to the end of the route number.
4. Trip interval and total capacity of route are determined
a) Trip interval at coach stations shall be determined on the basis of negotiation between Departments of Transport. Department of Transport of province, city where transport service providers register for operation shall negotiate with the other Department of Transport;
b) Total capacity of fixed-route transport shall be determined by total number of trips per month; for routes with multiple variations, capacity of each variation must be determined.
Article 6. Arrangement, management, criteria of passenger pick-up and drop-off points of fixed-route transport
1. Criteria of passenger pick-up, drop-off points
a) Passenger pick-up, drop-off points shall only be located at locations where traffic safety is respected and passenger can embark and disembark with ease;
b) Road signs indicating passenger pick-up, drop-off points of fixed-route transport shall conform to National Technical Regulations on road signals;
c) Minimum separation distance between 2 subsequent passenger pick-up, drop-off points or between a passenger pick-up, drop-off point and a rest area or coach stations of origin and destination shall be determined by Departments of Transport on the basis of practical situations and local traffic arrangement.
2. Arrangement and management of operation of passenger pick-up, drop-off points
a) Passenger pick-up, drop-off points shall only serve and allow automobiles providing fixed-route passenger transport services and buses to pick up, drop off passengers;
b) Each automobile providing fixed-route passenger transport services may stop at passenger pick-up, drop-off points for a maximum of 3 minutes;
c) Departments of Transport shall cooperate with local governments in arranging, managing, maintaining traffic safety, order, security, and environmental hygiene at passenger pick-up, drop-off points in their jurisdiction;
d) Departments of Transport shall issue notice regarding operation or suspension of passenger pick-up, drop-off points of fixed-route transport services and buses to local fixed-route and bus transport service providers and on their website.
Article 7. Posting information
1. The following information shall be posted on website of Departments of Transport: list of declared route in their jurisdiction; list of route in operation; maximum number of vehicles permitted per route in a unit of time and total number of vehicles registered for operation; list of transport service providers operating on the route; diagram of vehicles operating on routes; hotline of Departments of Transport.
2. The following information shall be posted at coach stations: list of route, trip schedule of vehicles operating at the stations; list of transport service providers operating in each route; hotline of transport service providers and local Departments of Transport.
3. The following information shall be posted at ticket booths: name of transport service providers, name of route, ticket fare declared in accordance with Appendix III attached hereto, operating schedule of each trip, services available en-route, baggage allowance weight.
4. The following information shall be posted vehicles
a) Name of station of origin, station of destination with minimum lettering height of 6 cm on the front windshield;
b) Name and phone number of transport service providers at least 20 cm in length, 20 cm in width; fare declared in accordance with Appendix III attached hereto on vehicle body exterior;
c) License plate, fare declared in accordance with Appendix III attached hereto, route itineraries, services available on-board, baggage allowance weight, hotline of transport service providers and Departments of Transport that issue badge inside the vehicles.
5. Responsibility for posting information and providing information to be posted
a) Departments of Transport are responsible for posting in accordance with Clause 1 of this Article;
b) Coach stations are responsible for posting at their establishments and ticket booths for routes that the stations are entrusted to provide tickets for in accordance with Clause 2 and Clause 3 of this Article;
c) Transport service providers are responsible for posting on vehicles and at ticket booths where tickets for their services are sold in accordance with Clause 3 and Clause 4 of this Article; providing relevant coach stations with information to enable implementation of Point b of this Clause.
Article 8. Regulations for automobiles engaged on fixed-route passenger transport services
1. Business conditions applicable to automobiles in fixed-route passenger transport services must be complied with and maintained during operation of fixed-route passenger transport services.
2. Publicly post information in accordance with Clause 4 Article 7 hereof.
3. Quantity, quality, and arrangement of seats, beds on-board shall adhere to vehicle design; seats shall be numbered in ascending order from left to right and from the front of the vehicle to the back of the vehicle.
4. Vehicles shall be outfitted with emergency evacuation devices; compliant with fire safety, fire prevention and firefighting requirements in respect of motorized vehicles in accordance with Decree No. 136/2020/ND-CP dated November 24, 2020 of the Government (amended by Decree No. 50/2024/ND-CP dated May 10, 2024 of the Government).
5. Placards regarding traffic safety and evacuation shall be placed behind seats or on the sides of beds. The placards shall contain: instructions on how to fasten seat belts (if any); instructions on how to arrange baggage; no smoking sign; instructions on how to use electrical system on board (if any); instructions on how to use fire extinguishers, glass breakers, and direction of egress in case of emergencies.
6. Each vehicle can be registered and operating on at most 2 passenger transport routes which may start/end at 4 different coach stations or 3 different coach stations (if routes are connected) and will be issued with 1 badge which specifies name of the 2 routes.
In respect of 2 trips on the same route that have short departure interval and are operated by the same traffic service providers, where tickets of the later trip have been sold out, the later trip may start at the same time as the other trip.
Article 9. Regulations on operation of transit vehicles for passenger transport
1. Operating conditions of automobiles engaged in passenger transit operations must be complied with and maintained.
2. Post name and phone number of transport service providers on body exterior or on doors. Minimum dimensions: 20 cm in length, 20 cm in width.
Article 10. Regulation on route management
1. Departments of Transport shall implement management of intra-provincial routes as per the law; Departments of Transport of provinces and cities that issue badge shall take charge and cooperate with Departments of Transport of origin/destination provinces and cities in implementing management and cooperate with Departments of Transport where issues pertaining to transport management arise along the routes in handling these issues.
2. Departments of Transport shall employ management software for automobile transport services of the Ministry of Transport to: develop, revise, add fixed intra-provincial passenger transport routes; negotiate with Departments of Transports of origin/destination provinces and cities in order to develop, revise, and add fixed inter-provincial passenger transport routes; send reports to the Department for Roads of Vietnam for consolidation and disclosure on an annual basis. Departments of Transport of provinces and central-affiliated cities shall declare list of network of fixed intra-provincial passenger transport routes; Department for Roads of Vietnam shall declare list of network of fixed inter-provincial passenger transport routes before April 30 each year.
3. Local Departments of Transport (for intra-provincial routes) and Departments of Transport of origin and destination provinces and cities shall publicize the following information of each route on their website: station of origin, station of destination, itineraries; total number of trips, departure time of each trip if service providers are determined, minimum interval between trips; capacity of origin and destination stations.
4. In case dangerous pandemic, natural disasters, or flood affects operation of fixed transport routes, Departments of Transport of origin and destination provinces and cities shall reduce number of trips or temporarily suspend operation of the routes entirely at request of transport service providers or in accordance with decision of competent authority; report adjustment results to Department for Roads of Vietnam.
Article 11. Addition, replacement of vehicles operating on fixed route
1. Addition, replacement of vehicles operating on fixed route
Transport service providers may replace vehicles operating on fixed routes or add more vehicles if such addition does not increase the number of trips. Vehicles added or replaced shall be issued badge that reads “XE TUYẾN CỐ DỊNH” (fixed-route vehicle) followed by name of respective routes and compliant with requirements for vehicle types registered for operation in the routes.
2. Irregular replacement
a) Transport service providers may employ a vehicle under their management which has been issued a badge that reads “XE TUYẾN CỐ DỊNH” (fixed-route vehicle) to replace another vehicle that is rendered inoperable due to technical issues or traffic accidents or other force majeure. Where replacement is not feasible, Departments of Transport shall decide and mobilize vehicles of other transport service providers operating on the same route to replace;
b) Vehicles fulfilling irregular replacement demands shall be required to obtain transport order from their transport service providers using form under Appendix IV attached hereto.
Article 12. Regulation on vehicle mobilization for passenger transport during peak season
1. Comply with and maintain regulation on mobilization of additional vehicles for passenger transport on fixed routes during peak seasons while providing fixed-route passenger transport services.
2. Vehicles operating on fixed routes, vehicles providing contractual passenger transport services, and buses shall be mobilized to increase passenger transport capacity during national holidays, new year, national high school exams, university, college entrance exams.
3. Departments of Transport shall take charge, cooperate with relevant entities in prepare plans for mobilizing vehicles for passenger transport during peak season (including list of mobilized vehicles, drivers) and arrange implementation. These plans must be promulgated at least 7 days before national holidays, new year, national high school exams, university, college entrance exams.
4. Transport service providers providing fixed-route transportation shall rely on travel demand, negotiate with coach stations in order to develop plans for mobilizing vehicles on routes where they are providing transport services on weekends (Fridays, Saturdays, and Sundays) where travel demand spikes (the plans must include number of additional trips and days on which these trips are implemented). Send plans for mobilizing vehicles for weekends to Departments of Transport of origin and destination provinces and cities before January 15 each year.
5. While vehicles are being mobilized, Department of Transport of origin and destination provinces and cities shall take charge and cooperate with one another, relevant coach stations, and transport service providers in monitoring, supervising, and managing operation of vehicles and drivers in accordance with regulations on management of fixed-route passenger transport services.
6. While vehicle mobilization is in effect, coach stations of origin shall record and inform coach stations of destination about time of departure, verify in transport order, and send notice pertaining to mobilized trip to enable coach stations of destination to schedule return trips. Coach stations of destination shall record, verify time of arrival in transport order; where transport service providers request to withhold return trips, coach stations of arrival shall only verify arrival at the stations in transport order.
Article 13. Regulations on transport order
1. Physical or electronic transport order shall be produced by transport service providers using form under Appendix IV attached hereto. While providing passenger transport services, drivers must carry physical transport order or devices that can access electronic transport order and present at request of the authority.
2. Transport service providers have the responsibility to manage, issue, and examine the use of transport order.
3. Coach stations have the responsibility to update transport order to which verification seal has been appended on station management software.
Article 14. Powers and responsibilities of transport service providers providing fixed-route passenger transport services
1. Adopt means to arrange and implement plans for operating passenger transport routes using automobiles according to registration.
2. Implement Article 4 and Article 5 hereof.
3. Monitor and manage the use of badge and transport order; complete and issue transport order to drivers in accordance with regulations on management of fixed-route passenger transport services.
4. Refund at least 90% of ticket value incurred by passengers who cancel the ticket at least 2 hours before departure time for trips of 300 km or lower in travel distance and at least 4 hours before departure time for trips longer than 300 km in travel distance; 70% of ticket value incurred by passengers who cancel the ticket at least 1 hour before departure time for trips of 300 km or lower in travel distance and at least 2 hours before departure time for trips longer than 300 km in travel distance.
5. Upon providing baggage shipping services on fixed routes where senders do not travel on the same vehicles (unaccompanied baggage shipping), request senders to provide adequate information on goods, full name, address, ID Card number, phone number of the senders and recipients; refuse to provide unaccompanied baggage shipping services in case of prohibited goods, combustible goods, live animals, raw/fresh food that does not comply with food safety, hygiene, epidemiology, disease prevention, and environmental hygiene laws. Compensation for baggage that has been damaged, lost, or reduced in quantity in the process of unaccompanied baggage shipping services shall conform to transport agreements or agreement between transport service providers and senders.
6. Develop internal regulations pertaining to uniform and name tags for drivers, on-board attendants (if any), driver identification cards; name tags must include photo, full name, presiding entity and may be incorporated with driver identification card.
7. Use electronic devices to publicly post information in accordance with Clause 2, Clause 3, and Clause 4 Article 7 hereof.
8. Do not employ vehicles carrying badge that reads “XE TRUNG CHUYỂN” (transit vehicle) for transport services.
9. Exercise other responsibilities in accordance with the Law on Road, the Law on Road Traffic Order and Safety; comply with and maintain business conditions in the process of providing fixed-route passenger transport services.
Article 15. Powers and responsibilities of drivers and on-board attendants working on vehicles operating on fixed routes
1. Wear name tags and uniform in accordance with regulations of transport service providers; carry transport order for active trips.
2. Comply with transport order issued by transport service providers; maintain on board security and order; pick up an drop off passengers at stations of origin, destination, designated passenger pick-up and drop-off points; adhere to itineraries.
3. Do not exceed passenger limit; do not exceed gross weight limit under certificate of technical safety and environmental protection inspection for automobiles; evenly arrange, secure baggage and unaccompanied baggage in baggage compartment to prevent displacement during transport; do not carry prohibited goods, dangerous goods, combustible goods, live animals, raw/fresh food that does not comply with food safety, hygiene, epidemiology, disease prevention, and environmental hygiene laws. Upon providing unaccompanied baggage shipping services, request senders to provide adequate information on goods, full name, address, ID Card number, phone number of the senders and recipients.
4. Ensure that all passengers on board have tickets; provide instructions and help passengers to find the right seats and beds; communicate about travel regulations and provide assistance during trip when necessary; arrange priority beds and seats for people with disabilities, the elderly, pregnant women, and children; behave in a civilized, polite manner.
5. Request coach stations to verify information on transport order before departure and before arrival.
6. Maintain vehicle hygiene.
7. Bring vehicles to coach stations at least 10 minutes before departure time in order to process relevant operations at the stations in accordance with traffic safety assurance procedures.
8. Exercise other responsibilities in accordance with the Law on Road, the Law on Road Traffic Order and Safety; comply with and maintain business conditions in respect of drivers and on-board attendants in the process of providing fixed-route passenger transport services.
Article 16. Powers and responsibilities of passengers
1. Request transport service providers to provide services at a quality as declared and publicly posted.
2. Request on-board attendants to issue the correct ticket type; keep tickets on person throughout the trips and present at examination conducted by competent persons.
3. Receive ticket refund in accordance with Clause 4 Article 14 hereof.
4. File complaints regarding violations of regulations on transport management from transport service providers, drivers, on-board attendants and request damage compensation (if any).
5. Comply with regulations on maintaining on-board safety, security, and order; embark and disembark at stations or designated passenger pick-up and drop-off points.
6. Exercise other duties in accordance with Law on Road, the Law on Road Traffic Order and Safety.
Section 3. PUBLIC BUS SERVICE
Article 17. Regulations for buses
1. Business conditions applicable to buses must be complied with and maintained throughout operation of public bus service.
2. Buses shall be outfitted with emergency evacuation devices; compliant with fire safety requirements in accordance with Clause 4 Article 8 hereof.
3. Publicly posted information
a) Vehicle exterior
Route number or route code, origin, destination of route on the front and rear windshield with minimum lettering height of 6 cm;
Route number or route code, phone number of transport service provider on both sides of vehicle body with 20 cm in length, 20 cm in width, ticket fare in accordance with Appendix III attached hereto;
b) License plate, route number or route code; diagram of origin, destination, intermediate stops; ticket fare in accordance with Appendix III attached hereto; hotline of transport service providers and local Departments of Transport, responsibilities of drivers, on-board attendants, and passengers on the inside of vehicles;
c) Traffic safety and evacuation placards containing: instructions on how to fasten seat belts (if any); instructions on how to arrange baggage; no smoking sign; instructions on how to use electrical system on board (if any); instructions on how to use fire extinguishers, glass breakers, and direction of egress in case of emergencies on the inside of vehicles where passengers and see with ease.
Article 18. Origin, destination, intermediate stops, bus stop shelters, transport order
1. Origin, destination of bus routes shall
a) have sufficient area to allow buses to turn around and park in a manner respecting traffic safety in accordance with traffic arrangement solutions;
b) be outfitted with information panels which contain: name of routes; route number; itineraries; frequency; daily operating hours; phone number of route presiding agencies and respective transport service providers; responsibilities of passengers, drivers, on-board attendants (if any);
c) be outfitted with passenger waiting lounges.
2. Bus stop
a) Areas at which passenger pick up and drop off passengers shall be communicated via signs and road markings; signs shall contain route number or route code, route name (origin – destination), shortened itineraries on the other side of the signs;
b) Signs indicating bus stop shall conform to National Technical Regulation on road signals.
3. Passenger coach stations, railway stations, airports, inland waterway ports, and sea ports connected to bus routes shall be required to be outfitted with passenger pick-up and drop-off points dedicated to buses.
4. Bus shelters
a) Departments of Transport shall promulgate bus shelter design for adoption in their jurisdiction;
b) Information such as: route number, route name, itineraries, frequency, daily operating hours, hotline of transport service providers, and local Departments of Transport , map or layout of route shall be publicly posted at bus shelters.
5. Origin, destination, stops, and bus shelters shall be so designed to accommodate accessibility of people with disabilities.
6. Transport order
a) Physical or electronic transport order shall be produced by transport service providers using form under Appendix IV attached hereto.
While providing passenger transport services, drivers must carry physical transport order or devices that can access electronic transport order and present at request of the authority.
b) Transport service providers have the responsibility to manage, issue, and examine the use of transport order.
Article 19. Declaration of new public bus routes
1. Departments of Transport shall declare new public bus routes in their jurisdiction based on route network approved by provincial People’s Committees.
2. Declaration of new bus route contains
a) Transport service provider(s) operating on the route;
b) Route number or route code; travel distance; itineraries (origin, destination, stops);
c) Operating schedule, operating hours of the route;
d) Label, seating capacity, characteristic paint color of vehicles operating on the route;
dd) Ticket fare.
3. Departments of Transport shall upload information under Clause 2 of this Article on their website at least 15 days prior to operation of bus transport services.
Article 20. Management of bus transport services
1. Departments of Transport shall arrange bidding or order placement for provision of public bus services using local government budget in accordance with regulations of the law on production and provision of public products and services.
2. Transport service providers in possession of license to provide passenger transport services using automobiles where licensed modes of transport is buses may participate in bidding or order placement for operation of public bus services.
3. Local Departments of Transport shall enter into contracts for route operation with transport service providers awarded with the contract or receiving the order. Such contracts must specify route operating plans, including: route name, route number, vehicle label, seating capacity, ticket fare, operating schedule, contract term.
4. Departments of Transport shall revise operating schedule and itineraries of intra-provincial bus routes, in part or in whole, in case of changes to traffic arrangement that warrant revision to itineraries, in case of natural disasters, in case of other force majeure, or at request of transport service providers operating on the route depending on practical demands and conditions from time to time; transport service providers shall amend route operating plans in accordance with revised operating schedule.
5. For bus routes on multiple provinces and cities, revision to operating schedules, itineraries, temporary suspension or closure of bus routes shall be implemented by Departments of Transport of provinces and cities where the routes go through and where headquarters or branch offices of relevant transport service providers are located after negotiating with the other Departments of Transport of origin or destination provinces and cities; inform Departments of Transport of provinces and cities where the routes go through.
6. Decision on revision to operating schedule shall be publicly posted on mass media at least 10 days prior to implementation.
Article 21. Temporary suspension, closure of bus routes; addition, replacement of buses operating on routes
1. Temporary suspension, closure of bus routes
a) Transport service providers shall send notice of temporary suspension of bus routes to Departments of Transport that issue license to provide transport services using automobiles at least 30 days before the date on which the temporary suspension is in effect.
Where temporary suspension warrants amendment to operating frequency or route closure, Departments of Transport that issue license to provide transport services using automobiles (or discussing with the other Departments of Transport of origin or destination provinces in case of inter-provincial bus routes) shall declare new operating frequency or route closure on the basis of request of transport service providers within 10 working days from the date on which Departments of Transport that issue license to provide transport services using automobiles are notified by transport service providers;
b) Departments of Transport have the responsibility to declare on mass media at most 15 working days from the date on which they are notified;
c) Transport service providers shall submit badges of all vehicles under temporary suspension to issuing Departments of Transport within at most 5 working days.
2. Addition and replacement of buses
a) Transport service providers may replace buses operating in routes or add more buses if such addition does not increase the number of trips. Vehicles added or replacing other vehicles shall be required to carry a badge that reads “XE BUÝT” (bus) and satisfy requirements pertaining to vehicles providing services on the routes under signed contracts;
b) Transport service providers may deploy any bus in their employment to which badge that reads “XE BUÝT” (bus) has been issued to replace another bus that has been rendered inoperable due to incidents or technical issues, or traffic accidents or other force majeure.
Article 2. Powers and responsibilities of public bus service providers
1. Arrange and adhere to operating schedules in service plans under signed contracts.
2. Exercise Article 4 hereof.
3. Develop internal regulations pertaining to uniform and name tags for drivers, on-board attendants, driver identification cards; name tags must include photo, full name, presiding entity and may be incorporated with driver identification card.
4. Use electronic devices to publicly post information in accordance with Clause 2, Clause 3, and Clause 4 Article 7 hereof.
5. Exercise other responsibilities in accordance with the Law on Road, the Law on Road Traffic Order and Safety; comply with and maintain business conditions applicable to public bus service providers during operation.
Article 23. Powers and responsibilities of drivers and on-board attendants
1. Wear name tag and uniform in accordance with regulations of transport service providers.
2. Adhere to approved operating schedule and itineraries.
3. Provide passengers with information on itineraries and stops at their request; provide instructions and help passengers (especially people with disabilities, the elderly, pregnant women, and children) embark, disembark; behave in a civilized, polite manner.
4. Maintain vehicle hygiene.
5. Fulfill other responsibilities in accordance with the Law on Road, the Law on Road Traffic Order and Safety; comply with and maintain business conditions applicable to drivers and on-board attendants during operation.
Article 24. Powers and responsibilities of bus passengers
1. Carry baggage the weight and dimensions of which do not exceed 10 kg and 30x40x60 cm respectively. Passengers boarding buses of which origin or destination is in vicinity of airports or inter-provincial bus routes may carry baggage the weight of which does not exceed 20 kg depending on vehicle design.
2. Comply with regulations while traveling and guidance of drivers, on-board attendants.
3. Request on-board attendants to issue the correct ticket type after returning change; keep tickets on person throughout the trips and present at examination conducted by competent persons.
4. File complaints regarding violations of regulations on transport management from transport service providers, drivers, on-board attendants and request damage compensation (if any).
5. Exercise other duties in accordance with Law on Road, the Law on Road Traffic Order and Safety.
Section 4. TAXI SERVICES
Article 25. Regulations for taxis
1. Business conditions applicable to taxis during operation must be complied with and maintained.
2. The following information must be posted:
a) Name, phone number, logo of taxi service providers of at least 20 cm in length, 20 in width; declared taxi fare in accordance with Appendix III attached hereto on doors on both sides;
b) Taxi fare in kilometers (km), taxi fare for waiting for passengers, and other costs (if any) incurred by passengers and declared in accordance with Appendix III attached hereto inside the vehicles.
c) Where fare calculation software is used, taxi fare declared in accordance with Appendix III attached hereto must be displayed on passenger interface.
3. Requirements pertaining to fire safety, fire prevention and firefighting shall conform to Clause 4 of Article 8 hereof.
4. Placards targeting passengers pertaining to traffic safety and evacuation shall be installed inside the vehicles and contain information on: instructions on how to fasten seat belts (if any); not smoking sign; instructions on how to safely open and close doors.
Article 26. Public passenger pick-up, drop-off points and taxi parking spaces
1. Public passenger pick-up and drop-off points for taxi services shall be so arranged to maintain traffic safety and indicated by signs and road markings in accordance with traffic arrangement laws.
2. Taxi parking spaces
a) Taxi parking spaces consist of 2 types: taxi parking spaces arranged and managed by taxi service providers; public taxi parking spaces arranged and managed by local authorities;
b) Taxi parking spaces shall be so designed to maintain order and safety, not cause traffic congestion, and satisfy requirements pertaining to fire hazards and environmental hygiene.
Article 27. Powers and responsibilities of taxi service providers
1. Exercise Article 4 hereof.
2. Develop internal regulations pertaining to uniform and name tags for drivers, driver identification cards; name tags must include photo, full name, presiding entity and may be incorporated with driver identification card.
3. Use electronic devices to publicly post information in accordance with Clause 2 Article 25 hereof.
4. Exercise other responsibilities in accordance with the Law on Road, the Law on Road Traffic Order and Safety; comply with and maintain business conditions applicable to tax service providers during operation.
Article 28. Powers and responsibilities of taxi drivers
1. Wear name tag and uniform in accordance with regulations of taxi service providers.
2. Collect fare upon finishing the trip in accordance with fare meters or software notification or agreement between passengers and taxi service providers.
3. Maintain vehicle hygiene.
4. Provide itinerary information at request of passengers; provide instructions and help passengers (especially people with disabilities, the elderly, pregnant women, and children) embark, disembark.
5. Exercise other duties in accordance with Law on Road, the Law on Road Traffic Order and Safety.
Article 29. Powers and responsibilities of passengers
1. Request drivers to provide information on itineraries.
2. Pay fare in accordance with fare meters or software notification and receive e-invoices for the payment. Where fare is compliant with agreement between passengers and transport service providers, fare shall be calculated in accordance with fare schedule installed inside taxis or software of taxi transport service providers.
3. Comply with regulations when traveling and guidance of drivers.
4. File complaints regarding violations of regulations on transport management from taxi service providers, drivers and request damage compensation (if any).
5. Exercise other duties in accordance with Law on Road, the Law on Road Traffic Order and Safety.
Section 5. CONTRACTUAL PASSENGER TRANSPORT SERVICES USING AUTOMOBILES
Article 30. Regulations for automobiles engaged in contractual passenger transport services
1. Business conditions applicable to automobiles engaged in contractual passenger transport services must be complied with and maintained during operation.
2. Name and phone number of transport service providers must be publicly posted
a) Minimum dimensions: 20 cm in length, 20 cm in width;
b) On both sides of vehicle body on the front half of vehicle's length or on vehicle doors.
3. Quantity, quality, and arrangement of seats shall conform to vehicle design.
4. Buses shall be outfitted with emergency evacuation devices; compliant with fire safety requirements in accordance with Clause 4 Article 8 hereof.
5. Placards regarding traffic safety and evacuation (in both Vietnamese and English) shall be placed behind seats or on the sides of beds. The placards shall contain: instructions on how to fasten seatbelts (if any); instructions on how to arrange baggage; no smoking sign; instructions on how to use electrical system on board (if any); instructions on how to use fire extinguishers, glass breakers, and direction of egress in case of emergencies.
Article 31. Powers and responsibilities of contractual passenger transport service providers
1. Exercise Article 4 hereof.
2. Comply with and maintain business conditions applicable to contractual passenger transport services during operation.
3. Develop internal regulations pertaining to uniform and name tags for drivers, on-board attendants (if any), driver identification cards; name tags must include photo, full name, presiding entity and may be incorporated with driver identification card.
4. Use electronic devices to publicly post information in accordance with Clause 2 Article 30 hereof.
5. Exercise other duties in accordance with Law on Road, the Law on Road Traffic Order and Safety.
Article 32. Powers and responsibilities of drivers engaged in contractual passenger transport service providers
1. Provide passenger transportation in accordance with itinerary and schedule in accordance with signed transport service contracts. Wear name tag and uniform in accordance with regulations of taxi service providers.
2. Comply with and maintain business conditions applicable to drivers engaged in contractual passenger transport services during operation.
3. Drivers employing transport connection software during passenger transport shall be outfitted with devices capable of accessing electronic transport service contracts and passenger manifest of which form is provided under Appendix V attached hereto.
4. Maintain vehicle hygiene.
5. Deny services provided for passengers who violate order, security, safety on board; deny services provided for prohibited goods, combustible goods, or live animals.
6. Exercise other duties in accordance with Law on Road, the Law on Road Traffic Order and Safety.
Chapter III
GOODS TRANSPORT SERVICES USING AUTOMOBILES
Article 33. Regulations for automobiles engaged in goods transport services
1. Business conditions applicable to automobiles engaged in goods transport services must be complied with and maintained during operation.
2. Information shall be publicly posted in accordance with Appendix VI attached hereto.
3. Location of posted information:
a) For trucks and tractor units: on the outside of cabin doors;
b) For trailers and semi-trailers with cargo hold: on both sides of the outside of cargo hold;
c) For trailers and semi-trailers without cargo hold: information contained in metal panel attached to chassis at visible locations on the side or at the rear or posted in modular fashion in accordance with manufacturer’s design.
4. Dimensions of cargo hold of automobiles engaged in goods transport shall be required to be compliant with certificate of technical safety and environmental protection inspection of motorized road vehicles.
5. Automobiles shall be outfitted with emergency evacuation devices; compliant with fire safety requirements in accordance with Clause 4 Article 8 hereof.
Article 34. Regulations on transport slips
1. Transport slips shall be issued by transport service providers and contain basic information prescribed by regulations of the law.
2. Transport service provides shall append seal to and issue transport slips to drivers who must carry the transport slips during transportation. In case of household businesses, household business owners shall sign and write full name in transport slips.
3. After loading goods and before transportation, goods owners (or persons authorized by goods owners) or representatives of entities or individuals loading goods onto vehicles shall append signature to transport slips to verify law-compliant loading of the goods.
Article 35. Powers and responsibilities of goods transport service providers
1. Manage and use automobiles for goods transport services
a) Develop and implement plans for vehicle technical maintenance and repair in a manner compliant with regulations of the law pertaining to technical maintenance and repair of motorized road vehicles;
b) Develop and update data on vehicle background and vehicle operation in vehicle background sheet with minimum information required in accordance with forms defined under Appendix I attached hereto.
2. Directly coordinate affiliating vehicles and drivers to provide goods transport services:
a) Via transport connection software;
b) Via transport contracts;
c) Via transport slips.
3. Decide transport rate for transport services.
4. Inform drivers about regulations of the law pertaining to vehicle load for road operation; do not arrange or request drivers to load and transport goods at a weight exceeding the permissible weight limit for traffic operation; assume joint responsibility if technical specification of affiliating vehicles are modified in an unlawful manner or transported goods exceed the permissible weight limit for traffic operation.
5. Manage drivers engaged in goods transport services
a) Develop and update professional background of drivers and driver operation in driver background sheet with minimum information required in accordance with forms defined under Appendix II attached hereto;
b) Ensure that drivers comply with regulations on driving time under Article 64 of the Law on Road Traffic Order and Safety.
6. Exercise other responsibilities in accordance with the Law on Road, the Law on Traffic Order and Safety; comply with and maintain business conditions applicable to goods transport service providers during operation.
Article 36. Powers and responsibilities of drivers engaged in goods transport service
1. For the purpose of transporting goods, drivers shall be required to carry transport slips and other documents associated with drivers and vehicles as per the law. Drivers operating vehicles outfitted with transport connection software shall be required to carry devices that can display electronic transport contracts and electronic transport slips during transportation.
2. Prior to providing goods transport service, drivers shall request persons responsible for loading goods to sign and verify goods loading in transport slips; deny transport services if goods are not loaded in a law-compliant manner.
3. Exercise other responsibilities in accordance with the Law on Road, the Law on Traffic Order and Safety; comply with and maintain business conditions applicable to drivers in goods transport services during operation.
Chapter IV
REGULATION ON OPERATIONS OF COACH STATIONS, PARKING LOTS, REST AREAS, STOPPING PLACES
Article 37. Regulations on operation of passenger coach stations
1. Passenger coach station service providers have the responsibility to:
a) adequately comply with regulations of the law applicable to passenger coach stations in management of passenger transport services using automobiles;
b) maintain social order, safety, fire prevention, firefighting, and environmental hygiene in passenger coach stations; assume all legal responsibilities for business operations conducted within passenger coach stations;
c) provide regular maintenance, repair, and provision of equipment, facilities; popularize, communicate regulations of the law, and improve qualifications, professional capabilities of employees in order to maintain and improve service quality of passenger coach stations, strictly adhere to regulations of the Government on passenger coach stations;
d) sign contracts with transport service providers as per the law prior to conducting business operations at passenger coach stations;
dd) publicly post regulations of station and actions taken in accordance with signed contracts upon violation of the regulations;
e) manage and adopt information from station management software.
Equip station management software and store information of departing vehicles: information on vehicles, drivers, routes, time of departure, time of arrival, number of passengers.
Information provided by passenger coach stations shall be used for state management in transport operation, management of operations of transport service provider, passenger coach stations and provided to police authorities, road inspectors when needed.
Provide login account and password for station management software for field-specific authorities when needed.
Update and systematically record information on vehicles and transport service providers operating at the stations on the system for at least 3 years from the date on which the last affair is conducted.
Directly implement provisions under Point a, Point c, and Point d of this Clause or authorize service providers to implement via legally effective contracts.
g) operate under management, inspection, and examination of competent authorities;
h) produce periodic reports on December 15 annually and irregular reports on operation of passenger coach stations at request of local Departments of Transport;
i) submit reports on list, titles, and signature of persons tasked with examining and appending verification signature to transport order to local Departments of Transport;
k) adequately comply with regulations applicable to passenger coach stations in accordance with National Technical Regulations on Passenger Coach Station;
l) exercise other duties in accordance with Law on Road, the Law on Road Traffic Order and Safety;
m) depart vehicles in accordance with operating schedule declared by route presiding authorities.
2. Transport service providers operating at passenger coach stations have the responsibility to
a) sign and implement contracts with passenger coach stations;
b) comply with rules, regulations, procedures for departing and accepting vehicles of entities managing, operating passenger coach stations.
3. Passengers at passenger coach stations have the responsibility to
a) maintain order, security, environmental hygiene, fire prevention and firefighting requirements at passenger coach stations;
b) comply with rules, regulations, and instructions of employees at passenger coach stations.
4. Departments of Transport have the responsibility to
a) declare operation, re-operation of passenger coach stations, temporary suspension, termination of local passenger coach stations where temporary suspension and termination of passenger coach stations must be declared at least 90 days before the date on which passenger coach stations are temporarily suspended from operating or terminated. Written declaration shall also be sent to Department for Roads of Vietnam and uploaded on website of local Departments of Transport;
b) manage operation of local passenger coach stations;
c) request local passenger coach stations to use station management software;
d) conduct periodic and irregular inspections, examination in respect of local passenger coach station service providers.
5. The Department for Roads of Vietnam has the responsibility to:
a) consolidate statistical data pertaining to nationwide passenger coach station system;
b) conduct periodic and irregular inspection, examination and take actions against violations in respect of agencies, presiding entities, and passenger coach station service providers nationwide.
Article 38. Regulations procedures for initiating operation of passenger coach stations
1. Procedures for initial declaration
Passenger coach station service providers shall submit application for declaration of operation of passenger coach station to local Departments of Transport where relevant passenger coach stations are built (in-person or via post service or online).
2. The application consists of:
a) Written application using form under Appendix VII attached hereto;
b) Written approval for connection between entrances and exits of passenger coach station to public roads issued by competent authorities;
c) General layout drawing of passenger coach station;
d) Decision permitting investment and construction of competent authorities and construction commissioning records;
dd) Written record of cross-examination of station infrastructure and National Technical Infrastructure on Passenger Coach Station in accordance with Appendix VIII attached hereto;
e) Regulations on managing operation of passenger coach stations promulgated by passenger coach station service providers.
3. Procedures for handling application:
a) Within 10 days from the date on which Departments of Transport receive adequate applications, Departments of Transport shall examine passenger coach station classification criteria in accordance with National Technical Infrastructure on Passenger Coach Station and produce record of inspection;
b) Where passenger coach stations do not meet a criterion, Departments of Transport shall specify unqualified criterion/criteria and inform passenger coach station service providers within 2 working days from the date on which inspection concludes; where passenger coach station satisfies all technical requirements applicable to the respective type of passenger coach station, within 5 working days from the date on which inspection concludes, Departments of Transport shall declare operation of passenger coach stations using form under Appendix X attached hereto;
c) Decision initializing operation of passenger coach station comes into force from the date of signing and lasts indefinitely.
4. Procedures for re-declaration
Passenger coach station service providers shall submit application for re-declaration, re-classification of passenger coach stations to Departments of Transport of provinces and cities where relevant passenger coach stations are located when:
a) Passenger coach station classification criteria are changed as a result of infrastructure improvement;
b) Passenger coach station service providers are changed.
5. Application for re-declaration consists of:
a) Written application for re-declaration using form under Appendix XI attached hereto;
b) General layout drawing of structures and improvements (relative to previous declaration);
c) Decision permitting investment, construction, renovation of competent authorities (relative to previous declaration);
d) Commissioning record of structures and improvements (relative to previous declaration);
dd) Record of comparison between technical regulations of the National Technical Regulation on Passenger Coach Station and passenger coach stations (relative to previous declaration);
e) Documents proving change of passenger coach station service providers (relative to previous declaration).
6. Procedures for handling application for re-declaration:
a) Within 5 working days from the date on which Departments of Transport receive adequate application, Departments of Transport shall inspect passenger coach station classification criteria and produce inspection record;
b) Where passenger coach stations do not meet a criterion, Departments of Transport shall specify unqualified criterion/criteria in inspection record and inform passenger coach station service providers within 2 working days from the date on which inspection concludes; where passenger coach station satisfies all technical requirements applicable to the respective type of passenger coach station, within 3 working days from the date on which inspection concludes, Departments of Transport shall declare operation of passenger coach stations using form under Appendix X attached hereto.
7. Regulations on compliance with National Technical Regulation on Passenger Coach Stations and periodic report
a) Passenger coach station service providers have the responsibility to maintain criteria under National Technical Regulation on Passenger Coach Station;
b) Passenger coach station service providers shall submit periodic reports on operating results, security, order, maintenance, investment, improvement to facilities, and compliance with National Technical Regulation on Passenger Coach Station to Departments of Transports of of provinces and cities where relevant passenger coach stations are located.
Article 39. Regulations on cargo coach stations
1. Regulations on cargo coach station service providers
a) Only operate cargo coach stations after cargo coach station service providers have implemented Article 40 hereof;
b) Ensure security, order, environmental hygiene, fire prevention, firefighting at cargo coach stations;
c) Publicly post station regulations, station service prices, name and phone number of local Departments of Transport to enable vehicle owners to file complaints when necessary;
d) Operate under inspection, supervision of competent authorities;
dd) Provide services in a law-compliant manner;
e) Charge vehicle arrival, departure services;
g) Prevent vehicle owners, transport service providers from picking up, dropping off passengers;
h) Deny services from passengers failing to adhere to station regulations;
i) Exercise other duties in accordance with Law on Road, the Law on Road Traffic Order and Safety.
2. Departments of Transport shall:
a) Receive written declaration on operation of cargo coach station submitted by station service providers;
b) Disclose list of cargo coach stations in their jurisdiction on their website; inspect, examine, and take actions against violations of station service providers in their jurisdiction as per the law.
Article 40. Regulations procedures for initiating operation of coach stations
1. Coach station service providers shall inspect, evaluate, and cross-examine technical provisions of National Technical Regulation on Cargo Coach Station in respect of work items corresponding to type of cargo coach stations using form under Appendix IX attached hereto; declare operation of cargo coach stations using form under Appendix X attached hereto and send written declaration to local Departments of Transport prior to operation.
2. Where upgrade, renovation, repair of work items of cargo coach stations alter classification criteria under National Technical Regulation on Cargo Coach Station or alter information related to station service providers, re-declaration shall be required. Re-declaration shall conform to Clause 1 of this Article.
3. Station service providers shall be held responsible for adequacy and legitimacy of declared information.
Article 41. Operation of rest areas
1. Rest area service providers have the responsibility to
a) operate rest areas only after fulfilling Article 42 hereof;
b) ensure social security, safety, fire safety at rest areas;
c) maintain food safety and environmental hygiene at rest areas.
d) provide some services free of charge as per the law;
dd) provide regular maintenance, repair, preparation of of equipment and amenities; communicate, educate on regulations of the law, improve qualifications and capability of employees to maintain, improve service quality;
e) publicly post price of goods and services at rest areas as per the law; publicly post regulations of rest areas;
g) operate under management, inspection, and examination of competent authorities;
h) submit annual reports on December 15 and irregular reports on operation of rest areas at request of competent authorities and Departments of Transport of administrative divisions where respective rest areas are located.
2. Rest area users have the responsibility to
a) maintain order, security, environmental hygiene, and fire safety in vicinity of rest areas;
b) comply with regulations, rules, and guidelines of rest area employees.
3. Departments of Transport shall:
a) receive written declaration on operation of rest areas submitted by station service providers;
b) disclose list of rest areas in local administrative divisions on their website; inspect, examine, and take actions against local station service providers.
Article 42. Procedures for initiating operation of rest areas
1. Rest area service providers shall inspect, examine, assess, and cross-examine technical regulations of National Technical Regulation on Rest Areas in respect of work items of rest areas using form under Appendix XII attached hereto; declare operation of rest areas using form under Appendix VIII attached hereto and send written declaration to local Departments of Transport.
2. Where upgrade, renovation, and repair of work items affect technical parameters under the National Technical Regulation on Rest Areas, re-declaration shall be required. Re-declaration shall conform to Clause 1 of this Article.
3. Rest area service providers shall fulfill Clause 1 and Clause 2 of this Article before operating rest areas and be held accountable for accuracy and legitimacy of declared information.
Article 43. Regulation on operation of parking lots, stopping places
1. Requirements for parking lots
a) Security, order, fire prevention, firefighting, and environmental hygiene requirements must be maintained;
b) Entrance and exits of parking lots shall be so arranged to maintain traffic safety and prevent congestion.
2. Details of services provided at parking lots
a) Vehicle parking services;
b) Vehicle maintenance and repair services;
c) Other services as per the law.
3. Regulations applicable to parking lot managing, operating entities
a) Maintain order, security, environmental hygiene, and fire safety at parking lots;
b) Publicly post regulations and service fees at parking lots, name and phone number of competent authority;
c) Compensate persons parking their vehicles at the lots for losses, damage to their vehicles;
d) Operate under inspection, supervision of competent authorities;
dd) Provide services under Clause 2 of this Article;
e) Prevent transport service providers from using the parking lots for passenger pick-up, drop-off or goods loading, unloading, transshipment;
g) Deny services from vehicle owners who do not comply with regulations.
4. Vehicle owners or drivers parking at parking lots have the responsibility and power to
a) comply with regulations and guidance of parking lot employees;
b) use services available at parking lots;
c) file complaints to competent authorities pertaining to violations of parking lots.
5. Regulations on stopping places
a) Arrangement of stopping places on roads shall conform to regulations of the law on road traffic order, safety and be located at convenient locations to allow people to embark, disembark;
b) Where vehicle operators stop at stopping places, they shall conform to Article 18 of the Law on Road Traffic Order and Safety.
Chapter V
RESPONSIBILITIES OF STATE AUTHORITIES
Article 44. Department for Roads of Vietnam
1. Manage transport services using automobiles on nationwide scale.
2. Fulfill responsibilities under Clause 2 Article 10, Clause 5 Article 37, Point d Clause 2 and Point c Clause 3 Article 46 hereof.
3. Apply information technology in managing transport operations auxiliary road transport services; arrange unified application on a nationwide scale.
4. Develop electronic procedures for public online procedures for issuance, renewal of license to provide transport services using automobiles, badge, license plate and operation of fixed-route passenger transport services for unified application on a nationwide scale.
5. Review and install speed limit signage applicable to two-level sleeper buses at necessary locations, especially areas on hillside, ridges, areas with small curve radius on national highways under their jurisdiction.
6. Inspect, examine, and take actions within power against violations of regulations of the law pertaining to transportation management and arrangement.
7. Take charge and cooperate with relevant authorities in directing, expediting, monitoring compliance with this Circular.
Article 45. Departments of Transport
1. Manage transport services using automobiles and auxiliary road transport services within their jurisdiction.
2. Submit reports on transport services using automobiles and auxiliary road transport services in their jurisdiction to Department for Roads of Vietnam.
3. Receive, consolidate, analyze, and access information extracted from tracking devices provided by transport service providers (or authorized organizations) and database of Traffic Police Department for state management of transport services.
4. Develop database, website on transport services using automobiles in their jurisdiction. Implement online public services to process administrative procedures pertaining to transport services using automobiles and auxiliary road transport services as per the law.
5. Extract, use database on passenger coach station management software to manage coach stations, inspect, examine operation of local passenger coach stations and drivers engaged in transport services in the area.
6. Manage passenger transport services in respect of two-level sleeper buses
a) Examine, supervise service providers employing two-level sleeper buses;
b) Review and install speed limit signage applicable to two-level sleeper buses at necessary locations, especially areas on hillside, ridges, areas with small curve radius on roads under their jurisdiction.
7. Inspect, examine, and take actions against violations of regulations on arrangement, management of transport services using automobiles and operation of coach stations, parking lots, rest areas, and stopping places in their jurisdiction.
Chapter VI
ORGANIZING IMPLEMENTATION AND EFFECTIVENESS
Article 46. Reporting regulations
1. Reports on transport services provided by transport service providers; Report on operating results of coach station
a) Report name: report on transport service, coach station operating results;
b) Required content: operating results of transport service providers, coach stations;
c) Reporting entities: transport service providers, coach stations;
d) Authorities receiving the report: Departments of Transport;
dd) Means for submitting, receiving report: reports are presented in physical or electronic form. Reports shall be submitted to receiving authorities in-person, via post service, via fax, via email, or via other means as per the law;
e) Reporting frequency: on a monthly basis;
g) Report deadline: before the 20th of the month following reporting period;
h) Report data: from the 1st to the last day of reporting month;
i) Report form: Appendix XIV, Appendix XV, and Appendix XVI attached hereto.
2. Report on local road transport services
a) Report name: report on transport services;
b) Required contents: results of passenger transport, cargo transport services; operation of coach stations in jurisdiction;
c) Reporting entities: Departments of Transport of provinces and central-affiliated cities;
d) Authority receiving the report: Department for Roads of Vietnam;
dd) Means for submitting, receiving report: reports are presented in physical or electronic form. Reports shall be submitted to receiving authorities in-person, via post service, via fax, via email, or via other means as per the law;
e) Frequency of report: on an annual basis;
g) Report submission deadline: before December 20 of each year;
h) Report data range: from December 1 of the previous year to November 30 of the reporting year;
i) Report form: Appendix XVII attached hereto.
3. Report on nationwide road transport services:
a) Report name: report on transport services;
b) Required contents: results of passenger transport, cargo transport services; operation of coach stations in jurisdiction;
c) Reporting entity: Department for Roads of Vietnam;
d) Authority receiving the report: the Ministry of Transport;
dd) Means for submitting, receiving report: reports are presented in physical or electronic form. Reports shall be submitted to receiving authorities in-person, via post service, via fax, via email, or via other means as per the law;
e) Frequency of report: on an annual basis;
g) Report deadline: before February 15 of the year following reporting period;
h) Report data range: from December 1 of the previous year to November 30 of the reporting year;
i) Report form: under Appendix XVIII attached hereto.
Article 47. Implementation
1. This Circular comes into force from January 01, 2025.
2. Annul:
a) Circular No. 12/2020/TT-BGTVT dated May 29, 2020 of the Minister of Transport;
b) Article 8 of Circular No. 36/2020/TT-BGTVT dated December 24, 2020 of the Minister of Transport.
c) Circular No. 02/2021/TT-BGTVT dated February 4, 2021 of the Minister of Transport;
d) Circular No. 17/2022/TT-BGTVT dated July 15, 2022 of the Minister of Transport;
dd) Article 17 of Circular No. 05/2023/TT-BGTVT dated April 27, 2023 of the Minister of Transport;
e) Circular No. 18/2024/TT-BGTVT dated May 31, 2024 of the Minister of Transport./.
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